Joybound does not sell a donor’s personal information, nor send donor mailings on behalf of other organizations. This policy is applicable for all online and offline communications, including website, email, mail, physical addresses and phone numbers.
Children should always receive permission from their parents before sending any information about themselves (such as their names, email addresses, and phone numbers) over the Internet, to Joybound or to anyone else.
Types of Information Collected by Joybound
The information Joybound gathers falls into two categories: (1) information (for example, name and address) voluntarily supplied when registering or initiating transactions, and (2) information gathered on usage patterns and preferences as visitors navigate through this site, including downloaded forms, or reading online newsletters. In some cases, it’s a Joybound agent or affiliate which collects the information on Joybound’s behalf. Third party providers featured on, or linked to by Joybound’s site, such as vendors of products and services offered through Joybound’s site, may be gathering the same or different kinds of information.
To make use of certain features on Joybound’s site (such as to receive email newsletters) visitors need to register and provide certain information as part of the registration process. The information supplied will help offer more personalized features, tailor Joybound’s site to users’ interests, and provide new and innovative content.
The more information provided, the more value can be offered. Supplying information is entirely voluntary. However, should the information not be provided, Joybound may be unable to provide services made available to other site visitors. For example, unless an email address is provided, Joybound is unable to send its email newsletter.
All financial information provided to Joybound is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our site that is only accessible by certain qualified employees of Joybound. Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such.
Contests and Other Promotions
From time to time, contests or other promotional offers are made on Joybound’s site. To enter an online promotion, certain information will need to be provided (such as name, address, telephone number and email address) so winners may be contacted. Joybound may share this information with the co-sponsor of the promotion (the identification of the co-sponsor will be provided in the official promotion rules). Should visitors be unwilling to provide this information for registration purposes, it is suggested that visitors not enter Joybound’s contests or sweepstakes.
To help make Joybound’s sites more responsive to the needs of its visitors, Joybound uses a standard feature of browser software, called a “cookie,” to assign each visitor a unique, random number that resides on their computer. The cookie doesn’t actually identify the visitor, just the computer a visitor uses to access Joybound’s site. Unless a visitor voluntarily identifies themselves (through registration, for example), Joybound won’t know their identity, even if a cookie is assigned to the visitor’s computer. The only personal information a cookie can contain is information provided by the visitor. A cookie can’t read unrelated data off a hard drive.
Other Methods of Collecting Information
Joybound’s web pages may contain electronic images (called “single-pixel GIFs” or “web beacons”) that allow Joybound and its vendors to count users who’ve visited particular pages or to access certain cookies. Joybound may use these tools and other technologies to recognize which pages users visit, and which links they use. These features may also be included in Joybound’s email newsletters in order for Joybound to learn which messages have been opened and acted upon. Joybound may also be able to verify online purchases from Joybound’s site or from third party sites which have agreed to share such information.
Browser Level Information and IP Addresses
Joybound’s web servers may automatically collect limited information about visitors’ computer configuration when visiting Joybound’s site, including the type of browser software used, operating system running, resolution of computer monitor, website which referred the visitor, and IP address. IP address is a numerical address which is used by computers connected to the Internet to identify the computer so data (such as the web pages viewed) can be transmitted. Joybound may also use IP address information for systems administration and troubleshooting purposes (an IP address does not identify the user). Joybound may use this information to deliver its web pages upon request to visitors, to tailor the Joybound site to the interests of its users, and to measure traffic within the site.
Without permission, Joybound will not share the personally-identifiable information provided by visitors when registering on its site with other organizations, sponsors or advertisers. Joybound may, however, take the information provided and aggregate it with data from all others using this site and associated services. Then Joybound will use the pool of information to inform donors/sponsors about Joybound’s audience without identifying visitors personally.
Vendors and Service Providers
Much of the information Joybound collects is in the form of aggregated statistics, such as the traffic visits from various pages within Joybound’s sites, and the habits and preferences of Joybound’s audience. Such aggregated information does not include any information which would identify visitors personally. Joybound may use such aggregated information and disclose it to third parties as needed.
Sites to Which Joybound Links
Joybound may occasionally release information about its visitors when release is appropriate to comply with law or to protect the rights, property or safety of visitors to the Joybound site, the public, customers, or Joybound and its employees, agents, partners and affiliates. If Joybound were to merge with another entity or otherwise reorganize, information on its visitors would be transferred to the reorganized entity.
Joybound may offer visitors the opportunity to subscribe to email newsletters on various topics Joybound believes are of interest to its visitors. If a visitor has opted to receive a particular newsletter, the visitors can always unsubscribe later by sending an email to [email protected] or by clicking on the unsubscribe link at the bottom of the newsletter.
If a visitor provides Joybound with their email address, from time to time Joybound may send emails about Joybound, information, services, and special offers which Joybound believes may be of interest to the visitor. Though Joybound hopes visitors will find the promotional emails helpful, if the visitor decides they no longer wish to receive emails, an email should be sent to [email protected] or by clicking on the unsubscribe link at the bottom of the email. Of course, visitors may change their preferences at any time.
Changes to this Policy