ARF Cat Condos

We take great care to match dogs and cats with just the right family so they can remain in their new homes for life. We offer post-adoption support, but sometimes, despite best efforts and intentions, the match isn’t ideal or life circumstances prevent the pet staying in the home.

Our team is here to support you through the difficult decision to return your pet to Joybound if it isn’t working out.

Returning Your Pet

Returns are available by appointment only. You may return your adopted pet for a full refund up to 30 days from the date of adoption. If appropriate, we’d love the opportunity to help you find a better match and apply the refunded fee toward a different pet’s adoption.

After one year, pets must be re-evaluated by our team to ensure they meet adoption criteria. If your pet is over 7 years old, a medical evaluation will also be necessary. Additionally, after that first year a $100 surrender fee is applied towards the ongoing care of your pet while at our center.

Please complete a return request to make an appointment to ensure appropriate space and housing before bringing your pet back. Appointments are available Monday through Sunday, 12 to 5 pm.

Post-Adoption Support

Did you adopt an animal from Joybound and need help with a medical, behavioral, or other question? Contact our team.

Behavior and training helpline: (925) 296-3159

Clinic reception: (925) 296-3125